Interview with Expert Shaun Noorian from Empower Rx Pharmacy- Part 1

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Nelson Vergel: I’m very happy to have Shaun Noorian, the owner and manager of Empower Rx Pharmacy in Houston. He’s a member of, and answers a lot of questions there. He’s also a member of our Facebook group called Testosterone Replacement Therapy Discussion and I consider him an expert on different men’s health related products, compounding, pharmaceutical regulations, as well as physician and patient education. We have become good friends since we both have the same goal of helping people live better. Like me, he is also an engineer and health nut.

Thanks a lot for joining us tonight, Shaun, and we’re excited for you to explain to the audience the different things you guys do and the products you make and what makes your pharmacy unique.

Shaun Noorian: Thanks Nelson Vergel. It’s my pleasure to be here.

Nelson Vergel: So, let’s start by telling us a little bit about why you started Empower Pharmacy and what makes you different from the rest.

Shaun Noorian: I started the Empower Pharmacy back in 2009 and soon thereafter, I was diagnosed with hypogonadism. Like most patients diagnosed with a disease, I absorbed as much information I could find on the. Of course, one of them was your great book, Testosterone: A Man’s Guide amongst others. After reading all these books, papers and articles, and personally dealing with several compounding pharmacies that left a bad impression I decided to start my own compounding pharmacy. Using my background in engineering, manufacturing and quality control I created a pharmacy that concentrates on customer service, efficiency, and most important, quality.

Nelson Vergel: Tell us because a lot of physicians and patients are actually confused about what compounding means. What is the difference a compounding pharmacy and a regular pharmacy chain?

Shaun Noorian:
Good question. Regular pharmacy chains like Walgreen’s or CVS simply grab a mass manufactured drug off their shelves and dispense them to their patients. It’s different with a compounding pharmacy.

Pharmacy compounding is the art and science of preparing customized medications for patients. Its practice dates back to the origins of pharmacy; yet, compounding’s presence in the pharmacy profession has changed over the years. In the 1930s and 1940s, approximately 60 percent of all medications were compounded. With the advent of drug manufacturing in the 1950s and ’60s, compounding rapidly declined. The pharmacist’s role as a preparer of medications quickly changed to that of a dispenser of medications.

However, within the last two decades, compounding has experienced a resurgence as innovative treatments have allowed more pharmacists to customize medications to meet their patient’s specific needs.

There are several reasons why pharmacists usually compound prescription medications. Many patients are allergic to preservatives, excipients, fillers or dyes, or are sensitive to standard drug strengths. With a physician’s consent, we can change the strength of a medication, alter its dosage form to make it easier for the patient to ingest, or add flavor to make it more palatable. We can also prepare the medication using several unique delivery systems, such as sublingual troches or lozenges, injections, or a transdermal gel or cream that can be absorbed through the skin. We can also make backordered medications or orphaned drugs and make them available to patients that normally would not be able to get these medications anywhere else.

Nelson Vergel: Why do you think some physicians may be hesitant to prescribe compounded medicines or have their patients use a compounding pharmacy to fill a prescription?

Shaun Noorian: I usually find it to be one of two reasons. Usually, the physician is unfamiliar with compounded products. They either don’t know how to prescribe them or what to prescribe and we get questions from doctors all over the country every single day curious about the latest ways to treat certain ailments that they’re not familiar with because pharmaceutical companies haven’t marketed that specific medication to them.

Other doctors have heard stories about compounding pharmacies lacking proper quality control or having sub-par service, which leaves a bad taste in their mouth. This is why we concentrate on quality control and making sure our patients not only know how to take their unique medications, but are also given all the tools and supplies to properly administer them.

Nelson Vergel: I know you dispense products not only related to men’s health but also women’s health as well, but we’re going to concentrate obviously tonight in this interview men’s health related products.

When it comes to men’s health, what are the most popular compounds prescribed by physicians in your network and give us a description of each and how they are used or how the doctors prescribe them to a patient?

Shaun Noorian: When it comes to men we see the most common prescriptions related to erectile dysfunction, testosterone replacement, hair loss, and infertility. I’ll start off by talking about testosterone replacement therapy (TRT).

The most commonly prescribed medications for TRT are injectable versions of testosterone such as Testosterone Cypionate, Testosterone Enanthate, and Testosterone Propionate. Then there are transdermal versions of testosterone, like Testosterone Cream, which can be rubbed onto your skin and absorbed topically, and then there are less popular dosage forms such as pellets and oral pills.

Of course with any therapy there can be side effects related to that therapy. Some patients get side effects such as accelerated hair loss, breast tenderness, fluid retention, lack of libido or acne. We have other products to treat those. For hair loss we make a high strength Minoxidil/Azelaic Acidor Spironolactone/Ketoconazole/Progesterone topical solution.

Of course, a lot of people are on TRT because they’ve been diagnosed with erectile dysfunction. While some men respond well to oral ED treatments such as Viagra or Cialis, others do not or they have uncomfortable or even dangerous side effects. In those cases custom compounded medications can often be used successfully to treat ED.

There are a several different medications used to treat ED and one of the great things about compounders is we can make extremely efficacious versions of ED medications for patients where traditional medications such as Viagra, Cialis, or Levitra are contraindicated due to allergies or a patient taking nitrates or simply them not working anymore because the patient has advanced ED.

So, for those patients, we’re able to compound an injectable erectile dysfunction medication called Trimix. Trimix is a combination of three different prescription medications: papaverine, phentolamine, and prostaglandin that are injected intracavernously into the side of the penis. Trimix has been proven through numerous clinical studies to be one of the most effective medications available for achieving erections especially in populations where oral medications no longer work.

The side effect profile of Trimix is also reasonable when properly dosed as its effects are primarily local since it’s injected directly into the site where it’s needed, whereas other oral medications must become systemic affecting your entire body before they can reach the place where you want them to work. We also get a lot of requests from patients asking for buccal or sublingual versions of Sildenafil and Tadalafil, where the patient can put a lozenge in the side of their cheek or underneath their tongue and have the medication absorbed directly into their bloodstream compared to an oral version, which doesn’t enter the bloodstream until it is processed through the hepatic system (liver), which can take up to 30 minutes.

We have human growth hormone related products for patients that are diagnosed with Adult Growth Hormone Deficiency. We see a lot of patients that are prescribed Sermorelin, GHRP-2 and GHRP-6, which are growth hormones secretagogues.

Secretagogues allow patients to create and release their own growth hormone instead of the traditional way of introducing exogenous forms of the hormone.

There are several advantages to using secretagogues vs exogenous HGH. One is cost. Growth hormone secretagogues are a fraction the cost of HGH. Another advantage is that secretagogues prevent your pituitary from lowering its natural growth hormone production due to inhibitory negative feedback.

Secretagogues also give the benefit of making it difficult for patients to overdose or attain supraphysiologic levels of growth hormone as their pituitary gland can only produce and secrete a finite amount of growth hormone no matter how much it’s signaled.

Finally, and arguably most importantly, many doctors are more comfortable prescribing secretagogues because the FDA has not banned their off label use like they have with HGH.

Nelson Vergel: How about HCG? Do you get a lot of prescriptions for that product?

Shaun Noorian: Of course. We see a lot of prescriptions for HCG from urologists as well as doctors interested in preventing the suppression of their patient’s natural testosterone production while on TRT. HCG is the hormone that is secreted by pregnant women and in men, it mimics the hormone, Luteinizing Hormone, which is the primary hormone that our pituitary gland produces to tell our testes in turn to produce testosterone.

We all have a negative feedback mechanism in our bodies that prevents us from overproducing too much testosterone when our body senses there is too much in our system and to produce more testosterone when there is too little. Doctors use HCG to not only prevent testicular atrophy in patients on TRT, but also to prevent the resultant decrease in their own natural testosterone production when on an exogenous form of testosterone is introduced.

It’s also used in male patients that are interested in retaining their fertility while on TRT. We see fertility patients taking HCG anywhere from 500 IUs all the way to 3,000 IUs every other day to prevent testicular atrophy and keep their testicles producing sperm and testosterone.

Nelson Vergel: On our Facebook discussion group, testosterone replacement discussion group and on, we get people complaining about the fact that their physician does not want to prescribe a compounded product or they don’t have a physician that utilizes compounding. What can we tell those patients on how to find a doctor that is actually familiar and educated on compounding related products?

Shaun Noorian:
Great question. We get this question a lot as well in our pharmacy and we always refer them to our Doctor Finder Application. We’ve allocated a list of doctors across America that we know are prescribing HCG and testosterone as well as testosterone related products and are very knowledgeable in men’s health.

Also, prospective patients can always check out in the preferred doctors area to see to see what other doctors you’re comfortable with. If patients can’t find a doctor in our Find a Doctor Application, patients can always print out fact sheets and bring them to their own doctor. Our Fact Sheet Application is a great resource for patients wishing to do this.

Once doctors read the factsheets, become more knowledgeable on this subject, and realize that the use of HCG is not only effective, but also approved by the FDA to prevent testicular atrophy and treat hypogonadism they are much more comfortable in prescribing it.

Nelson Vergel: Yeah. Some patients are always asking whether or not compounded products are covered by insurance. Can you tell us the restrictions or the usual surrounding insurance approval for compounded products?

Shaun Noorian:
Great question. A lot of compounded products aren’t covered by insurance, primarily because many compounds are prescribed for off-label use. When the FDA approves a specific drug as safe and effective, this determination applies only to the specific disease or condition for which the drug was tested. But physicians often prescribe medications for treatments for which they have not been specifically approved. Medical professionals do this because, in their judgment, the treatment is in the best interest of the individual patient. Similarly, medical professionals often prescribe compounded medications because they believe it is the best medical option for their patients. Also, many insurance companies won’t cover compounds because they are not part of their approved formulary or they just don’t reimburse for compounds at all.

So, in the case where that compound would be covered under insurance, we print filled-out reimbursement forms for our patients. All they have to do is submit those reimbursement forms to their insurance company and if that medication would have been covered then the insurance company will mail the patient a check for what they paid or an amount they would have covered.

Nelson Vergel: When you ship the product, do you include fact sheets or supplies with the product?

Shaun Noorian: I think that if you’re giving medication to a patient that patient has to fully understand how to take it. They shouldn’t have to go across the street and ask another pharmacy for supplies or directions on how to administer it, so we not only make sure that every patient is counseled and understands how to take their meds, but also is given the tools to be able to take them.

So, for all our compounds, including lyophilized or freeze dried products, we provide reconstitution kits, reconstitution instructions, syringes, alcohol wipes, bacteriostatic water and injection instructions.

And of course, we don’t charge patients anything for any of these because I believe that a patient shouldn’t be surprised with extra ancillary costs that end up causing just as much as medication itself.

I believe that getting a compounded prescription should be as simple as sending your Rx to a pharmacy and that pharmacy sending everything you need to use it.

Nelson Vergel: Do you ship everywhere or are there a few places that you cannot ship to?

Shaun Noorian: We’re currently licensed in 42 states and we’ll be licensed in almost all 50 by the end of this year. The 42 states that were currently licensed make up about 95 percent of the US population, so, chances are we’re able to treat a patient that sends their prescription our way.

Part 2 of this interview


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